Order Tracking

Return Policy

Orders placed online thru baskins.com will shipped thru UPS. You will be emailed a UPS tracking number once your order has been shipped. To track the progress of your shipment click here to input the tracking number to view the status of your shipment.Once your order ships, it may take 24 hours before tracking information appears on the UPS web site.

Orders received after 3:30pm will not be shipped until the next business day. Shipping is done Monday – Friday only. We do not ship any products over the weekend (Saturday’s & Sunday’s) and during holidays. Any orders received on a weekend or holiday will be processed the next business day. Our store hours are Monday – Saturday from 9am til 8pm and closed on Sundays.
If you have a return please go to our Returns page for instructions.

Product Availability

We make every effort to ship your item as soon as your order is received. However, occasionally certain items may be out of stock due to high demand, especially during special occasions such as Rodeo, and holidays such as Christmas. If an item is out of stock this may cause a delay in receiving your order. Baskin’s will make every attempt to ship the product to you as soon as we receive it in stock. We appreciate your patience and understanding should this occur with your order.

International Shipping

Currently Baskin’s does not offer international, APO or FPO shipping. We will ship to any US location.