Order Tracking

Shipping Policy

Baskins.com will accept your return and exchanges within 30 days of purchase. Merchandise must be in resalable or like-new condition (unwashed, tags still attached, unworn, etc.)

We will accept returned boots only if they are in as-new condition. (Soles unworn, unscratched, etc.).

All return decisions will be at Baskins.com’s discretion pending item condition.

How to return your item online:

If you wish to return your item online, you can email us at online@baskins.com or you can call us at (936)327-2405.

We will have ups ship a return label to your shipping address and you will be able to ship this item back to us at no charge to you.

How to return your item to a store near you:

If a Baskin’s Department store is located near you, it will be no problem for us to exchange or refund your item at the store.

You will need a printed copy of your online order as well as the item you wish to exchange or refund.

Problems, Questions?

You can contact us at our Livingston, TX store at (936)327-2405, or you can email us at public@baskins.com .