For visitors, we've
structured our web sites so that, in general, you can visit us on the
web without identifying yourself or revealing any personal information.
For
customers, once you choose to provide us personally identifiable
information (any information by which you can be identified), you can
be assured that it will only be used to support your customer
relationship with Baskins.
Visitors to Our Website
When
you visit our web site, our web server collects basic user information
about you that includes your ISP's domain, the time you accessed our
web site, and the pages from within our web site that you visit.
We
may at times also use cookies, which are small pieces of information
that a web site can store in a designated file on your computer.
Cookies allow a web application to respond to you as an individual. By
gathering and remembering information about your preferences, the web
application can tailor its operation to your needs, likes, and dislikes.
Our web server does not collect your e-mail address or aggregate information on what other pages on the Web you have accessed or visited.
The
basic user information collected is used to help us analyze web traffic
and to improve the content of our web site. Cookies may be used to
facilitate your customer interaction with us. For example, we may use a
cookie on the landing page of products sold online which record the
customer information that is required on the order form, and then
forward this information to our internal sales tracking database.
Our Customers
When
you sign up for Baskins services, you provide us with both contact and
payment information. Contact information typically includes your name,
address, and phone number. Payment information typically includes your
billing information and/or credit card number.
While you are a
Baskins customer, we manage information with regard to your account
status, choice of services, and customer logs. In addition, we may
store customers' electronic mail and other communications as a
necessary incident to the transmission and delivery of those
communications.
We use the contact information you provide us to establish our service for you. We use payment information for payment processing purposes only. We create and maintain other information such as customer account status, choice of services, and customer logs in the normal course of providing service.
Baskins may share
customer information with selected partners/third parties, for example,
to provide you with information about products which might be of
interest to you or to enable you to take advantage of special partner
programs. Baskins may also use customer information to provide
customers with system information or information about new or upgraded
products.
We will not otherwise disclose customer personal and
account information unless we have reason to believe that disclosing
such information is necessary to identify, make contact with, or bring
legal action against someone who may be causing harm or interfering
with the rights or property of Baskins, our customers, or others, or
where Baskins has a good faith belief that the law requires such
disclosure.
Baskins also will not, except for reasons stated below,
disclose to third parties the contents of any electronic mail or other
electronic communications that Baskins stores or transmits for its
customers. The circumstances under which Baskins will disclose such
electronic customer communications are when:
1. It is
required to cooperate with interception orders, warrants, or other
legal process that Baskins determines in its sole discretion to be
valid and enforceable.
2. It is necessary to provide to a law
enforcement agency when the contents are inadvertently obtained by
Baskins and appear to pertain to the commission of a crime.
Baskins
disclaims any intention to censor, edit, or engage in ongoing review or
surveillance of communications stored on or transmitted through its
facilities by customers or others. Baskins will, however, review,
delete, or block access to communications that may harm Baskins, its
customers or third parties. The grounds on which Baskins may take such
action include, but are not limited to, actual or potential violations
of Baskins's Terms of Use.